Browsing by Subject "ABC hotel Colombo"

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  • Service Quality, Customer Satisfaction and Customer Loyalty of ABC Hotel Colombo 
    Kumari, H. H. S. Dilrukshi; Amarasinghe, A. A. M. D (Sabaragamuwa University of Sri Lanka, 2017-12-13)
    This study examines the impact of service quality, customer satisfaction and customer loyalty as a case study in ABC Hotel Colombo. Based on the sample, quantitative approach was carried out. Questionnaires were distributed ...