http://repo.lib.sab.ac.lk:8080/xmlui/handle/123456789/1644 2026-04-21T04:04:06Z http://repo.lib.sab.ac.lk:8080/xmlui/handle/susl/4932 Front Materials 2025-06-30T00:00:00Z http://repo.lib.sab.ac.lk:8080/xmlui/handle/susl/4931 Editorial Note Aslam, MSM As the Editor-in-Chief, I am delighted to introduce the second issue of the fourth volume in the Asian Journal of Management Studies- AJMS (https://www.sab.ac.lk/ajms/), a rapid peer-reviewed journal which is a valuable source of information for scholars, researchers, professionals, and students, providing in-depth perspectives on intriguing contemporary topics. We are curious about working with global academics and researchers to promote and open scholarly research worldwide. The journal has significantly recognized multidisciplinary scholarly works that include management, social sciences, and any other discipline related to sustainable development. AJMS is strongly determined to encourage fresh research with innovative contributions for publication on the open-access platform, such as research articles, reviews, case studies, commentaries, short communications, and letters to the editor. The Journal also encourages and emphasizes the standards in research and publication while providing a platform and opportunity for researchers to present their empirical research work and content analysis of research. This would play a pivotal role in the progress of students, academics, and other researchers in the relevant disciplines. 2025-06-30T00:00:00Z http://repo.lib.sab.ac.lk:8080/xmlui/handle/susl/4930 Enhancing Passenger Satisfaction in Sri Lankan Urban Bus Transportation: The Critical Role of Service Quality Dimensions Wisenthige, K; Wickramasinghe, Y The long-term success of the transportation providers and customer satisfaction are significantly influenced by the quality of service provided by urban bus transit. This study investigates the factors influencing passenger satisfaction in Sri Lankan urban bus transportation, focusing on service quality dimensions such as reliability, responsiveness, assurance, empathy, safety, cleanliness, and comfort. A survey of 385 passengers was conducted, and correlation and regression analyses were used to explore the relationships between these variables and satisfaction levels. The results reveal that all six dimensions significantly impact passenger satisfaction, with responsiveness showing the highest correlation. The findings suggest that prioritizing these service quality factors can enhance passenger satisfaction and contribute to the overall success of bus companies. However, the study's scope is limited, and further research is needed to explore additional factors and address methodological constraints. This research provides valuable insights for transportation professionals aiming to improve service quality and strengthen customer relationships in Sri Lanka's urban bus sector. 2025-06-30T00:00:00Z http://repo.lib.sab.ac.lk:8080/xmlui/handle/susl/4929 Startup Capital and Business Development: The Nexus from IGBO Perspective Eze, SU; Chukwumemka-Onuzulike, N Businesses especially small and medium scale enterprises are often faced with the problem of sourcing adequate fund that will enable them to start and successfully expand their business. To this effect, this study examined the relationship between startup capital and business development among businesses in Anambra State, Nigeria. The study anchored on financial growth cycle theory. The study adopted descriptive survey research. The study covered Awka South Local Government. The population of the study comprises 553 of the owners and management of thirty (30) small businesses in Awka South while 232 sample size was determined using Taro Yamane. Structured Questionnaire was used to elicit relevant information from the respondents. Data gathered were analyzed using simple frequency tables while Pearson Product Moment Correlation Coefficient was used for the test of hypotheses. The study revealed that there is significant positive relationship between grants and product development, also there is significant positive relationship between crowdfunding and market expansion of small businesses in Anambra state. The study concluded that startup capital has significant positive relationship with business development in Anambra state, Nigeria. Based on the findings, the study recommended that governments should offer grants and subsidies to small businesses to enable them to expand their business. Also, owners of small businesses should engage in crowdfunding as a means of raising capital for business growth and expansion. 2025-06-30T00:00:00Z