COMPARING SERVPERF VERSUS HEDPERF IN MEASURING HIGHER EDUCATION SERVICE QUALITY: A CASE ON SABARAGAMUWA UNIVERSITY OF SRI LANKA

Muthugala, Lakmini P; Ekanayake, Isuru A

URI: http://repo.lib.sab.ac.lk:8080/xmlui/handle/123456789/101

Date: 2018-10-23

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ICMR 2018 [43]

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