dc.description.abstract |
Research on psychological contracts is increasingly focusing on the mutual
relationship between the employee and the employer. This study examined the
relationship between the psychological contract and the employment relationship. The
objectives of this study were, finding the relationship between different types of
psychological contracts and employee outcomes of commitment, organizational
citizenship behaviour and turnover intention. The employee and employer obligations
and their relationships with commitment, organizational citizenship behaviour and
turnover intentions were also measured. The study also investigates the types of
psychological contract breaches that can be seen in the organization. This research
followed the survey strategy and the research approach is deductive. The research
type is descriptive and data were collected from 120 employees in a ship repair and
offshore engineering firm in Colombo, through interviewer administered
questionnaires which were modified after pilot testing from 10 subjects. Stratified
random sampling technique was used for sampling from a population of 2000
employees. Correlation and descriptive analysis were performed to analyze the data
and find the relationships. The results of the research revealed that there is a positive
correlation between the relational contract, balanced contracts, employer and
employee obligations with commitment and organizational citizenship behaviour.
Negative correlation can be found between relational contracts, balanced contract,
employee and employer obligations with employee turnover intention. Transactional
contracts and transitional contracts have negative correlations between commitment
and organizational citizenship behaviour while positive correlation can be found with
turnover intention. Psychological contract breaches were measured and it is revealed
that relational contract type was breached in the areas of employee participation in the decision making and receiving of the performance appraisal. Transactional, balanced
and transitional contracts do not have strong psychological contract breaches. |
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