Relationship between the Employees’ Attitudes and the Quality of Drug Manufacturing Process with Special Reference to State Ayurveda Drug Manufacturing Institutions in Sri Lanka

Abstract

The concept of the naturopathy is highly recognized all over the world, therefore, the Ayurveda and traditional medicines are getting increasing demand during the past few years. However, the industry has faced a big challenge to maintain its quality and standard to produce the drugs and other medicine to cater for the increasing demand. Therefore, the main objective of the study is to investigate the relationship between the employees’ attitudes and the quality of the using the relationship of job satisfaction, organizational commitment and job involvement (independent variables) with the process quality of Ayurveda drug manufacturing (dependent variable). Six government Ayurveda drug manufacturing centers were selected for the study and case studies were carried out in five of those institutions. Approximately, 171 employees occupied in those six institutions and 115 questionnaires were distributed among the employees who worked in departments related to powder manufacturing process. Data analyzing was done by using the Minitab software. The model was tested using correlation and regression analysis. The results revealed that there is a positive and significant relationship between job satisfaction and job involvement with the process quality as well as a slight and negative relationship with organizational commitment and process quality. The research findings of the study can be applied to improve the process quality of the Ayurveda drug manufacturing and employees’ attitudes about their institutions. Ayurvedic drug manufacturing process. The conceptual model was formulate