Abstract:
E-learning is an emerging new paradigm of learning and training in workplaces with
vast technological advancements in the world that creates a platform for the learners
to learn where they are available and without time constraints in the recent decades.
Thus, the study is aimed at E-Learning System of Hatton National Bank PLC which is
one of the well-established, island-wide commercial bank in Sri Lanka. The objective
of the study is to find out the factors that affect to use of E-Learning systems by
Banking Associates and the study is carried out at Hatton Nation Bank. The model is
developed using the factors of Social Influence, Perceived Support, Perceived Self
efficacy and Computer Anxiety which effect on behavioural intention to use E
learning system. The population of 84 Banking Associates gave their responses to the
survey questionnaires in South Western Region. The survey data were analyzed using
inferential statistics of Person’s Product Moment Correlation and Multiple regression
analysis. The major finding of the study revealed that the Perceived Self-efficacy has
a greater impact on the usage of E-learning system which denotes an individual factor.
On the contrary, one of the strong predictor of Social Influence has been rejected
since the p-value was insignificant. Perceived Support has shown a positive
relationship and Computer Anxiety indicated a high negative relationship with the
Behavioural Intention. The observed model proposes significant predictors which
influence on E-learning system of Hatton National Bank PLC.
