Abstract:
Sri Lanka has propelled the Samurdhi program as a national strategy with the
primary objective of alleviating poverty by guaranteeing to support the poor in the
income generation process. The foremost component of Samurdhi is Samurdhi
Bank, which primarily extends loans for beneficiaries. Compared to the other banks,
Samurdhi Bank has a considerably more complex loan borrowing process. The
absence of a systematic academic work which evaluates the loan borrowing process
of Samurdhi Bank from the transaction cost perspective creates a gap in the
literature. This study attempted to bridge this gap by assessing the transaction cost
of the loan borrowing process of self-employment credit issued by Samurdhi Banks.
This study used convergent parallel mixed method employing both qualitative and
quantitative data. Qualitative data was collected from eight Samurdhi beneficiaries,
while quantitative data was collected from 86 beneficiaries selected from Imbulpe
DS Division in Ratnapura District. Data was analyzed using descriptive statistics and
narrative analysis. The results revealed that Samurdhi beneficiaries have spent a
significantly higher amount of time and money to search for information about loans
and trustworthy members to create a cluster, thus generating a higher searching cost.
Further, higher cost is spent on conducting group meetings to negotiate with
Samurdhi members and other officers. Time and money are spent to monitor the
activities relating to credit and to resolve transaction disputes. Thus, the transaction
cost of the loan borrowing process which is fairly high, adversely impacts the
motivation of Samurdhi beneficiaries to demand credits. The Samurdhi selfemployment loan scheme has several inefficiencies concerning the transaction cost
perspective. Therefore, policymakers must take proper actions to minimize the
transaction cost of the loan borrowing process by formulating a relaxed framework
which can easily be accessed by any beneficiary.