A Study on the Intention to Use E-Performance Appraisal System Among the Bank Managers in Rathnapura District.

Abstract

The usage of new technology to drive in HRM is a challenge for most organizations. Electronic Performance Appraisal systems are a function of E-HRM. EPA system is being used by many organizations to evaluate the employees’ performance. The literature review analysis indicates that there has been limited research to determine the EPA system. Therefore, the current study attempts to investigate the impact of perceived ease of use, perceived usefulness on the behavioral intention with the mediating effect of attitude to use the EPA system by drawing insights from the Technology Acceptance Model. It follows the deductive approach and quantitative methodology. The survey questionnaire used validated measuring instruments. This study carried out by distributing 125 questionnaires among the bank managers who worked in selected 14 banks in Rathnapura district. In this study used simple random sampling method for selecting sample. The results of the study suggested that the behavioral intention of the EPA system has a significant impact on perceived ease of use, perceived usefulness, and attitude to use. Furthermore, the results of the mediated regression analysis supported the mediating effect of attitude to use. As the results, researcher found that the attitude to use EPA system plays the role of mediation as partially and fully in between the independent variables and dependent variable. Moreover, the results of the study suggest the management, supervisors, and employees to enhance the use of the EPA system in the organizations. Also, the current study contributes to the existing knowledge in the context of the EPA system and can recommend targeting other respondents from other industries. Further, it will help future researchers to increase existing knowledge and future researchers can conduct the researchers by using different contexts.