Abstract:
While prior studies have acknowledged positive influence of Business Intelligence
(BI) and analytics on supply chain management, there has been limited research
regarding the role of BI in supply chain agility, especially in pharma and engineering
organizations in India. There is a need to explore the contributions of BI systems in
enhancing supply chain agility in business operations. This paper analyses how BI
capabilities affect firms’ supply chain agility through BI-enabled information. The
proposed model was tested using statistical data from 180 business managers using
BI for operational decisions and supply chain management. The data was analyzed
using SPSS and AMOS structured equation modeling software. Most managers agree
that timely and effective decision-making is essential to supply chain agility and that
BI driven information quality plays an important role in the process. Our study
confirms a positive and significant relationship between BI systems, information
quality, and supply chain agility. The paper contributes to the literature on BI based
information systems and demonstrates how BI capabilities positively influence
supply chain agility. This study helps to understand how BI-enabled information help
in enhancing supply chain agility through timely and effective decision-making. The
findings can guide business managers in implementing effective BI systems and
making the best use of the data to enhance organizational agility and performance.
