Abstract:
The prevailing economic crisis in Sri Lanka compels to bring several reforms
to the public sector to trim the massive number of employments. Despite the
other concerns, it highlights the necessity of revitalizing the workforce
optimally. Therefore, job satisfaction and job engagement are of paramount
importance to organizational performance in accordance with the
overwhelming research in developed countries. This study aimed to find out
the most affecting factors of job satisfaction and its relevance to job
engagement among executives in the public sector. The dearth of research
in the Sri Lankan public sector in this regard and the multidimensional role
of the executives in their multitude of services led to selecting the staff grade
officials serving in the Western Provincial Council as the stratified random
sampling method. The quantitative approach was followed and a self administered online questionnaire was used to measure their job
satisfaction and job engagement. Findings obtained from the 90 respondents
were analyzed using multiple linear regression. Results revealed a positive
relationship between job satisfaction and job engagement exist among the
staff grade officials. Further, this study summarized all the observed factors
affecting job satisfaction, i.e., remuneration, performance appraisal, career
development opportunities, support of co-workers and subordinates, nature
of work and appreciation and recognition positively influenced job
engagement. Insight into these findings would benefit to reinforce the
mechanism for better public service delivery, at this vital stage to bloom Sri
Lanka.
