Abstract:
The study's main objective is to determine the impact of training and development on
labor performance. The study used a mixed method, applying primary and secondary
data sources. The primary data was collected from Sri Lanka Tourism Development
Authority through a self- administered questionnaires which were distributed to 91
employees of all management levels, management assistants and primary categories
through a stratified sampling technique and a selected group of respondents was
interviewed individually. The demographic characteristics of the respondents as well
as the dependent and independent variables were described using descriptive
statistics including frequency, percentage, mean, and standard deviation. The
relationship between independent and dependent variables was assessed using
inferential statistics like simple linear regression and Pearson correlation coefficient
(r). The findings indicated that training and development were positively correlated
and claimed a statistically significant relationship with labour performance. The
study concluded that training and development have a positive effect on labour
performance. While off-the-job training supports longer-term performance
improvements by contributing to broader skill development and knowledge
enhancement, on-the-job training directly improves immediate task performance and
practical skills. To maintain high work performance, the researcher suggested to top
management and other training coordinators to monitor staff training and review
program results to develop targeted training programs..
