Abstract:
1. Introduction
The rapid proliferation of Generative Artificial Intelligence (GAI) tools in
today's higher education has not been accompanied by enough knowledge
of how students use and their perspectives on GAI tools in their academic
journey in Sri Lanka. Thus, this research aimed to explore how students
use GAI tools in the higher education process and their perspectives on the
usage of GAI tools. The study identified new contextual knowledge on GAI
use in higher education and offered practical insights.
2. Research Methodology
The study was based on an interpretivism paradigm, employing an
inductive research approach, qualitative exploratory research methodology,
and multiple case study strategy. Using a convenient sampling method,
eleven in-depth interviews were conducted with management
undergraduates at SUSL and data were analyzed using thematic analysis.
3. Findings and Discussion
Findings indicate that students use GAI tools for copying and pasting
information, extracting ideas, paraphrasing, and fixing grammatical errors.
The way of using GAI tools varies depending on the nature of the student's
academic work. Students need GAI tools for assistance when it is hard to do
academic work, to clarify unclear concepts, and to get initial ideas to start
academic work.
4. Conclusion and Implications
We could explore how management undergraduates at SUSL use GAI tools
and their perspectives on GAI tools. The study provides valuable insights
into the benefits and challenges of GAI tools. Higher education institutions
should develop policies/strategies/ guidelines for the optimal and
appropriate use of GAI tools.
